Behind the Runway: What Keeps MSP Moving Safely

Go behind the scenes at Minneapolis–Saint Paul International Airport with Elisa Underhill and Nathan Sams, who will share an insider’s look at what keeps one of the nation’s busiest airports running safely and smoothly. Learn how the passenger journey is designed from curbside to departure and explore the fascinating science of runway maintenance—including how tire rubber builds up on runways and the specialized procedures used to remove it. Here is a rare glimpse into the technology, teamwork, and precision behind every safe takeoff and landing.

Presenters: Elisa Underhill, Supervisor of Customer Experience, and Nathan Sams, Duty Manager of Field Maintenance.